Registration

Registration Hours

Community Center, 250 E. Wood Street
Monday-Thursday, 8:30 am-7:00 pm, Friday, 8:30 am-4:30 pm and Saturday, 8:30 am-2:00 pm. Drop-box in east parking lot accessible 24 hours a day.
Birchwood Recreation Center, 435 W. Illinois Avenue
Monday-Friday, 8:30 am-4:30 pm. Drop-box in parking lot accessible 24 hours a day.
Falcon Park Recreation Center, 2195 N. Hicks Road
Monday-Sunday, 7:00 am-10:00 pm. Drop-box in parking lot accessible 24 hours a day.

Five Ways to Register

Online: Online registration begins at 8:30 am on Monday, February 20.

Walk-In: Processed in real-time. A receipt will be printed at the time of registration.

Drop-Off: Place registration forms and payment in an envelope and drop off at either Community Center, 250 E. Wood Street, Birchwood Recreation Center, 435 W. Illinois Avenue, or Falcon Park Recreation Center, 2195 N. Hicks Road.

Mail: Mail registration forms and payment to Palatine Park District, Registration, 250 E. Wood Street, Palatine, IL 60067.

Fax: Fax registration forms with complete credit card information to 847-202-7317.

Wait Lists

If your chosen program fills, you are placed on a wait list. Participants are taken off the wait list when openings become available or new classes are formed. If you remain on the wait list, one week after the class begins, your refund will be processed.

Cancellation Day

If the minimum registration requirements are not met 7 days prior to the starting date and the program is cancelled, you will automatically receive a complete refund. Register early to prevent your favorite class from being cancelled.

Refunds

Requests received 10 days before the class begins will receive a 100% refund, less a $5 processing fee. Requests received after this date but prior to 24 hours after the second class meeting, will receive a 50% refund, less a $5 processing fee. No net refunds under $5 will be issued. Medical exceptions: Your refund will be pro-rated from the time your request is received. Medical refunds must be submitted before the class has ended. Refunds are not given if there is a change of instructor, for one-day programs, special events or classes requiring ticket purchases. Refunds are not given for photo I.D. cards. Refund payments will be issued by check or directly to Visa or Mastercard - in the manner in which you paid for the class. To request a refund you must complete a Refund Application Form. The completed form can be mailed to 250 E. Wood Street, Palatine, IL 60067, dropped off to any of the Park District offices, or faxed to 847-202-7317. The Refund Application Form is available as a download, or can be picked up at any of the Park District offices.

Privacy Policy

It is the policy of the Palatine Park District to protect the privacy of our patrons. No information received from our patrons will be released to anyone or to any agency unless it pertains to the patron’s activities, such as to an instructor or coach. In those instances, only pertinent information such as name, address, phone number would be given. In some instances age, gender and necessary medical information may also be included. No financial information will be available to anyone outside of the Palatine Park District’s business office. Email addresses will only be released if prior permission is given by the patron.

For a complete internal policy contact our Superintendent of Finance & Personnel, dsmith@palatineparks.org.

Special Needs

Palatine Park District does not discriminate against eligible residents for participation on the basis of a disabling condition. Residents with special needs should notify our staff when registering so that a smooth inclusion may occur. In addition to the programs listed in our catalog, our district also provides specialized services for people with disabilities through NWSRA. Those who are hearing impaired can call Illinois Relay Services at 1-800-526-0857 to get assistance in filling out registration forms. Please call 847-705-5126 between 9 a.m. and 4 p.m., Monday through Friday, or from 8:30 a.m. to 1:30 p.m. on Saturday.

Program Registration Form
The winter registration form is available as a download, or can be picked up at any of the Park District offices.