Registration

Registration Hours
Community Center, 250 E. Wood Street
Monday-Thursday, 8:30 am-7:00 pm, Friday, 8:30 am-4:30 pm and Saturday, 8:30 am-2:00 pm. Drop-box in east parking lot accessible 24 hours a day.
Birchwood Recreation Center, 435 W. Illinois Avenue
Monday-Friday, 8:30 am-4:30 pm. Drop-box in parking lot accessible 24 hours a day.
Falcon Park Recreation Center, 2195 N. Hicks Road
Monday-Sunday, 7:00 am-10:00 pm.

When to Register
Residents' Lottery
You may mail-in or drop-off your registration form.
Resident & Non-Resident Open Registration
Tuesday, March 2 at Community Center, Birchwood Recreation Center, and Falcon Park Recreation Center.

What is the Lottery?
The "lottery" is a computer generated, random selection method of filling classes. The Park District uses the "lottery" to insure all residents have an equal opportunity of being chosen for classes.

How Does the Lottery Work?
After you receive the Park District’s program catalog, choose your classes and drop-off or mail-in your completed registration form. You may also register online. On Lottery Day, the computer randomly selects the participants to fill the classes. Non-resident registration forms are not included in the lottery. Non-resident forms received before March 2 will be returned. Incomplete registration forms will also be returned.

Wait Lists
If your chosen program fills, you are placed on a wait list. Participants are taken off the wait list when openings become available or new classes are formed. If you remain on the wait list, one week after the class begins, your refund will be processed.

Cancellation Day
If the minimum registration requirements are not met 7 days prior to the starting date and the program is cancelled, you will automatically receive a complete refund. Register early to prevent your favorite class from being cancelled.

Refunds
Requests received 10 days before the class begins will receive a 100% refund, less a $5 processing fee. Requests received after this date but prior to 24 hours after the second class meeting, will receive a 50% refund, less a $5 processing fee. No net refunds under $5 will be issued. Medical exceptions: Your refund will be pro-rated from the time your request is received. Medical refunds must be submitted before the class has ended. Refunds are not given if there is a change of instructor, for one-day programs, special events or classes requiring ticket purchases. Refunds are not given for photo I.D. cards. Refund payments will be issued by check or directly to Visa or Mastercard - in the manner in which you paid for the class. To request a refund you must complete a Refund Application Form. The completed form can be mailed to 250 E. Wood Street, Palatine, IL 60067, dropped off to any of the Park District offices, or faxed to 847-202-7317. The Refund Application Form is available as a download, or can be picked up at any of the Park District offices. The download file is in ".pdf" format and will require Acrobat Reader.

Follow steps 1-3 to download Adobe Acorbat Reader.

Privacy Policy
It is the policy of the Palatine Park District to protect the privacy of our patrons. No information received from our patrons will be released to anyone or to any agency unless it pertains to the patron’s activities, such as to an instructor or coach. In those instances, only pertinent information such as name, address, phone number would be given. In some instances age, gender and necessary medical information may also be included. No financial information will be available to anyone outside of the Palatine Park District’s business office. Email addresses will only be released if prior permission is given by the patron.

For a complete internal policy contact our Superintendent of Finance & Personnel, dsmith@palatineparks.org.

Special Needs
Palatine Park District does not discriminate against eligible residents for participation on the basis of a disabling condition. Residents with special needs should notify our staff when registering so that a smooth inclusion may occur. In addition to the programs listed in our catalog, our district also provides specialized services for people with disabilities through NWSRA. Those who are hearing impaired can call Illinois Relay Services at 1-800-526-0857 to get assistance in filling out registration forms. Please call 847-705-5126 between 9 a.m. and 4 p.m., Monday through Friday, or from 8:30 a.m. to 1:30 p.m. on Saturday.

Program Registration Form
The spring registration form and camp registration form are available as a download, or can be picked up at any of the Park District offices. The download file is in ".pdf" format and will require Acrobat Reader.

Follow steps 1-3 to download Adobe Acorbat Reader